Assertiveness and communication in the library environment: the case study of the City and University Library in Osijek. Libellarium: journal for research in the field of information and related sciences , [S. l.], v. 9, n. 1, p. 89–110, 2016. DOI: 10.15291/libellarium.v9i1.245. Disponível em: https://morepress.unizd.hr/journals/index.php/libellarium/article/view/3684. Acesso em: 11 may. 2026.