Analiza i ocjena difuznog hotela kao održivog poslovnog modela

Studija slučaja ‘Ražnjevića dvora’

Autor(i)

DOI:

https://doi.org/10.15291/oec.3652

Ključne riječi:

Albergo diffuso, održivi poslovni model, angažman dionika, održivi razvoj turizma, održiva vrijednost, tokovi vrijednosti

Sažetak

Literatura o društvenom poduzetništvu kontinuirano naglašava potrebu za inovacijama u poslovnim modelima kako poduzeća dobivaju sve veći značaj u postizanju održivog razvoja. Međutim, nedostaje praktičnih primjera održivih poslovnih modela, što onemogućuje njihovo brže usvajanje među poduzetnicima. Ovaj rad analizira i ocjenjuje alternativni model hotelskog smještaja - albergo diffuso, koji mnogi autori smatraju primjerom održivog poslovnog modela. Albergo diffuso se koristi za ponovno pokretanje turizma i revitalizaciju ruralnih područja, jer obnavlja stare zgrade, otvara nova radna mjesta, uključuje lokalne poljoprivrednike i poduzetnike u mrežu stvaranja vrijednosti i čuva lokalne tradicije. U ovom je radu kvalitativnim istraživačkim pristupom analiziran poslovni model hrvatskog difuznog hotela ‘Ražnjevića dvori’ korištenjem polustrukturiranih intervjua. Turizam je od velike važnosti za gospodarstva diljem svijeta, ali u isto vrijeme donosi mnogo negativnih ekoloških i društvenih utjecaja na lokalne zajednice. Stoga je za postizanje održivog razvoja turizma potrebna održiva inovacija, a posebice veliki značaj imaju inovacije poslovnih modela. Ovo istraživanje je pokazalo da se albergo diffuso može smatrati održivim poslovnim modelom, jer prvo, stvara održivu vrijednost, drugo, uključuje dionike u vrijednosnu mrežu i uspostavlja međusobne tokove vrijednosti i, treće, internalizira negativne okolišne i društvene eksternalije. Autorice zaključuju da bi, uz male prilagodbe, albergo diffuso, kao održivi poslovni model, mogao doprinijeti održivom razvoju turizma, međutim, zbog ograničenja studije, koja uključuje mali uzorak istraživanja i primjenu na pojedinačnom slučaju, zaključci se ne mogu generalizirati i postoji potreba za daljnjim istraživanjem.

Biografije autora

  • Stella Hrvatin, University of Malmo

    STELLA HRVATIN, bacc. ormo

    Graduate student at Faculty of Culture and Society

    University of Malmo

    Nordenskiöldsgatan 1, Sweden

    hrvatinstella@gmail.com  

  • Ivana Miklošević, Financijska agencija, Područni ured našice

    PhD IVANA MIKLOŠEVIĆ

    Financial Agency, Branch Office Našice

    J.J.Strossmayera 3, 31 500 Našice, Croatia

    ivana.miklosevic7@gmail.com

Reference

Alberghi Diffusi (2022) Albergi Diffusi Chiedono Provvedimento Ad Hoc (Widespread Hotels Ask for an Ad Hoc Provision). Albergidiffusi.it. Available at: https://www.alberghidiffusi.it/alberghi-diffusi-chiedono-provvedimento-ad-hoc (Accessed 22 February 2022).

Albergo diffuso (2022) Albergo diffuso - an alternative form of hospitality. Amelie Racine. Available at: https://www.Albergodiffuso.com/Albergo-diffuso-an-alternative-form-of-hospitality.html (Accessed 19 Feb 2022).

Attanasio, G., Preghenella, N., De Toni, A. F., & Battistella, C. (2021) Stakeholder engagement in business models for sustainability: The stakeholder value flow model for sustainable development. Business Strategy & the Environment, 31 (3), 860-874. Available at: https://doi.org/10.1002/bse.2922 (Accessed 23 February 2022).

Baćac R, & Demonja D. (2021) Model of Associated Hospitality: Diffuse and Integral Hotel in the Republic of Croatia. Interdisciplinary Description of Complex Systems, 19(3), 402-419. Available at: https://doi.org/10.7906/indecs.19.3.5 (Accessed 23 February 2022).

Barth, H., Ulvenblad, P. O., & Ulvenblad, P. (2017) Towards a conceptual framework of sustainable business model innovation in the agri-food sector: A systematic literature review. Sustainability (Switzerland), 9(9), 1-15. Available at: https://doi.org/10.3390/su9091620 (Accessed 23 February 2022).

Bocken, N. M. P., Short, S. W., Rana, P., & Evans, S. (2014) A literature and practice review to develop sustainable business model archetypes. Journal of Cleaner Production, 65, 42-56. Available at: https://doi.org/10.1016/j.jclepro.2013.11.039 (Accessed 23 February 2022).

Brlečić Valčić, S., Bagarić, L. (2015) ‘Value Creation and Value Capture in the Hotel Industry’, Tourism in Southern & Eastern Europe, 3, 35-48. Available at: https://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,cookie,url,shib&db=edb&AN=110564794&site=eds-live&scope=site (Accessed: 11 March 2022).

Confalonieri, M. (2011) A typical Italian phenomenon: The “Albergo diffuso.” Tourism Management, 32(3), 685-687. Available at: https://doi.org/10.1016/j.tourman.2010.05.022 (Accessed 23 February 2022).

Croatian Ministry of Tourism and Sports (2021) List of categorized tourist accommodation 2021. Zagreb.

Cucari, N., Wankowicz, E., & Esposito De Falco, S. (2019) Rural tourism and Albergo diffuso: A case study for sustainable land-use planning. Land Use Policy, 82, 105-119. Available at: https://doi.org/10.1016/j.landusepol.2018.11.050 (Accessed 23 February 2022).

Droli, M. (2019) The Albergo diffuso Model: Community-based hospitality for a sustained competitive advantage. De Gruyter Oldenbourg.

Evans, S., Vladimirova, D., Holgado, M., Van Fossen, K., Yang, M., Silva, E. A., & Barlow, C. Y. (2017) Business model innovation for sustainability: Towards a unified perspective for creation of sustainable business models. Business Strategy and the Environment, 26(5), 597-608. Available at: https://doi.org/10.1002/bse.1939 (Accessed 23 February 2022).

Fissi S., Romolini A., & Gori E. (2019) Building a business model for a new form of hospitality: the Albergo diffuso. International Journal of Contemporary Hospitality Management, 32(1), 307-323. Available at: https://doi.org/10.1108/IJCHM-01-2019-0047 (Accessed 23 February 2022).

Freeman, R. E. (2010) Managing for stakeholders: Trade-offs or value creation. Journal of Business Ethics, 96, 7-9. https://doi.org/10.1007/s10551-011-0935-5 (Accessed 23 February 2022).

Ilirija S.C. Official website (March 2022) Available at: https://ilirijabiograd.com/raznjevica-dvori-ad-1307/o-hotelu (Accessed 10 March, 2022).

Korže, S. Z. (2018) Albergo diffuse (diffused/distributed hotel): Case study of Slovenia. Academica Turistica, 11(1), 43-56. Available at: https://doi.org/10.26493/2335-4194.11.43-56 (Accessed 23 February 2022).

Lozano, R. (2018) Sustainable business models: providing a more holistic perspective. Business Strategy and the Environment, 27(8), 1159-1166. Available at: https://doi.org/10.1002/bse.2059 (Accessed 23 February 2022).

Lüdeke‐Freund, F., Carroux, S., Joyce, A., Massa, L., & Breuer, H. (2018) The sustainable business model pattern taxonomy - 45 patterns to support sustainability‐oriented business model innovation. Sustainable Production and Consumption, 15, 145-162. Available at: https://doi.org/10.1016/j. spc.2018.06.004 (Accessed 23 February 2022).

MacCallum, D., & Haddock, S. V. (2009) Social innovation and territorial development. Taylor & Francis Group.

Morena M., Truppi T., & Del Gatto, M.L. (2017) Sustainable tourism and development: the model of the Albergo diffuso. Journal of Place Management and Development, 10(5), 447-460. Available at: https://doi.org/10.1108/JPMD-08-2016-0057 (Accessed 23 February 2022).

Olsson, P., Moore, M.-L., Westley, F. R., & McCarthy, D. D. P. (2017) The concept of the Anthropocene as a game-changer: a new context for social innovation and transformations to sustainability. Ecology & Society, 22(2). Available at: https://doi.org/10.5751/ES-09310-220231 (Accessed 23 February 2022).

Presenza, A., Messeni Petruzzelli, A., & Sheehan, L. (2019) Innovation through tradition in hospitality. The Italian case of Albergo diffuso. Tourism Management, 72, 192-201. Available at: https://doi.org/10.1016/j.tourman.2018.11.020 (Accessed 23 February 2022).

Richardson, J. (2008). The business model: An integrative framework for strategy execution. Strategic Change, 17(5-6), 133-144. Available at: https://doi.org/10.1002/jsc.821 (Accessed 23 February 2022).

Romolini, A., Fissi, S., & Gori, E. (2017) Integrating territory regeneration, culture and sustainable tourism. The Italian Albergo diffuso model of hospitality. Tourism Management Perspectives, 22, 67-72. Available at: https://doi.org/10.1016/j.tmp.2017.02.002 (Accessed 23 February 2022).

Short, S. W., Bocken, N. M. P., Barlow, C. Y., & Chertow, M. R. (2014) From Refining Sugar to Growing Tomatoes. Journal of Industrial Ecology, 18(5), 603-618.

Stephan Reinhold, Florian J. Zach, & Dejan Krizaj. (2017) Business models in tourism: a review and research agenda. Tourism Review, 72(4), 462-482. Available at: https://doi.org/10.1108/TR-05-2017-0094 (Accessed 23 February 2022).

Stubbs, W., & Cocklin, C. (2008) Conceptualizing a “sustainability business model”. Organization & Environment, 21(2), 103-127. Available at: https://doi.org/10.1177/1086026608318042 (Accessed 23 February 2022).

Teece, D. J. (2010) Business Models, Business Strategy and Innovation. Long Range Planning, 43(2), 172-194. Available at: https://doi.org/10.1016/j.lrp.2009.07.003 (Accessed 23 February 2022).

Vallone, C., Orlandini, P. and Cecchetti, R. (2013) “Sustainability and innovation in tourism service: the Albergo diffuso case study”, Eurasian Journal of Social Sciences, Vol. 1 No. 2, 21-34.

Vasco Santos, Maria José Sousa, Carlos Costa, & Manuel Au-Yong-Oliveira. (2021) Tourism towards Sustainability and Innovation: A Systematic Literature Review. Sustainability, 13(11440), 11440. Available at: https://doi.org/10.3390/su132011440 (Accessed 23 February 2022).

Yin, R. K. (2014) Case study research: Design and methods. Sage.

Wttc.org. (2022) Travel & Tourism Economic Impact | World Travel & Tourism Council (WTTC). [online] Available at: https://wttc.org/Research/Economic-Impact (Accessed 19 February 2022).

Preuzimanja

Objavljeno

02.12.2022.

Broj časopisa

Rubrika

Pregledni rad