Ocjena upravljanja tehnološkim promjenama u tijelima državne uprave Republike Hrvatske
DOI:
https://doi.org/10.15291/oec.1346Ključne riječi:
upravljanje promjenama, tehnološke promjene, e-uprava, e-servisi, tijela državne upraveSažetak
Glavni cilj ovoga rada bio je istražiti upravljanje tehnološkim promjenama u tijelima državne uprave Republike Hrvatske. Studija je temeljena na stavovima zaposlenika državnih institucija. Zbog uske povezanosti tehnoloških promjena i e-uprave, u radu je ispitano i njihovo zadovoljstvo e-servisima. Prema rezultatima, ispitanici su bili tek djelomično zadovoljni tehnološkim promjenama u njihovim organizacijama i e-servisima državne uprave. Stavovi zaposlenika s obzirom na dob, spol, stupanj obrazovanja i položaj u instituciji bili su prilično slični. Analiza je nadalje pokazala da su zaposlenici državnih institucija uglavnom nezadovoljni upravljanjem tehnološkim promjenama. U nastavku je primijenjena k-sredina klaster analiza kako bi se izvršila klasifikacija ispitanika u dvije skupine prema njihovoj razini zadovoljstva. No između karakteristika zaposlenika i pripadnosti klasteru nije utvrđena značajna ovisnost. Budući da je upravljanje tehnološkim promjenama u državnoj upravi nedovoljno istraženo, ova studija pruža korisne informacije znanstvenicima, kreatorima politika i praktičarima.Reference
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